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Q: Do
I need to fill out claims forms?
No.
The dentist's office will handle all the paperwork. You
will never have the hassle of paperwork .
Q: How
can I add or remove a family member from my plan?
You can call HealthPlex's service center
and they will gladly add or remove family members as per
your request.
Q: Can
I change dentists once I sign up?
Yes. You must submit in writing to Healthplex.
Q: What
if my dentist is not listed in the network?
If your dentist is interested in
participating with our program, you can ask
Healthplex to send him/her a recruitment package.
Applications to participate will be accepted if the
dentist meets Healthplex's credentialing criteria and there is a
geographic need for additional providers..
Q: How
do I know if the dentist I've chosen is a qualified
professional?
All of the dentists in
the Capdent network have been credentialed by
Healthplex CVO, a Credentials Verification Organization
certified by the National Committee on Quality
Assurance in 10 out of 10 credentialing elements.
This means that the dentist is guaranteed to have valid
medical training and experience, is licensed by NY State
to practice dentistry Etc.
Healthplex also conducts regular site visits to make
sure all offices are well equipped, adequately staffed
and are following proper sterilization techniques. If
you should have a problem with your dentist, we will
rectify the situation or refund your premium! We are the
only dental plan specialists that have a
triple
guarantee attached to our products...
Q: If
I cancel my policy, will I get a refund?
If you wish to cancel
coverage, we will request a review by the insurance
company. If approved, a prorated
refund will be mailed to the insured (minus a $25 service charge)
The processing fee charged by The Oved Agency is non
refundable.
Q: Is
this dental insurance or a "discount card?"
The Capdent NY plan is a bona fide dental
insurance plan. At NY Dental Insurance Quotes.Com we
do not offer "discount cards" at this time as
they are a bad value. There is usually an annual
maximum, many services are not covered and there usually
is a charge EVEN FOR PREVENTIVE MAINTENANCE! We strongly
believe dental "discount cards" are a rip off and we
will not take advantage of honest consumers.
We are
constantly searching the New York dental insurance
market for good plans. At this time it is or firm
opinion that compared to our plan, there are no better
plans for New York residents.
If
you'd like us to help you compare our plan to any plan
out there we will be more than happy. Please
contact us.
CLICK HERE FOR A QUOTE
For
other questions about the plan, please email us at:
sales@NYDentalInsuranceQuotes.Com
or call our Customer Service Department at:
(866) 799-5053
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